Queensland Small Business IT Support
We are a Queensland business technology support service with a focus on people not computers, results not RAM speed. A “whole of business” IT management solution developed over 20 years by people who are passionate about customer support and achieving outcomes.
- Responsive - You will ALWAYS be able to contact us when you need help
- Local - We invest in Australian based staff for a positive support experience
- Experienced - Identify issues and improve performance. Over twenty years’ experience in business IT.
- Unified - One bill. One provider. All services in place. Easy
We partner with these industry leaders
Why choose Pulse MSP?
- Unified management. We mange your IT, Internet, phones and security all in one place
- One invoice. One price. No extras
- We understand non corporate and regional business tech needs
- Big enough to do the job, small enough that you’ll know us all personally
Now to the practical ways that we manage your IT…
Secure your network and data to reduce the risk of loss and attack
Our 24/7, proactive monitoring, watches your systems and alerts us so that we can deal with most potential issues BEFORE they become critical. We often know about the issue before you do.
Protect your systems and data against a potentially fatal data loss event.
Sadly, many businesses simply don’t take this seriously, but a major data loss event can often lead to business closure. We provide a range of solutions to mitigate against such an event.
Review your systems and configurations regularly
We aren’t just “set and forget”. Our monthly reports provide transparency so that you can clearly see what we have been doing in the background.
We review regularly to identify and resolve any potentially undesirable developments.
Accessible staff and responses from techs who know about your business.
Gone are the days of unreturned phone calls and emails from your IT support. No more talking to someone who is just a number at a desk pressing buttons somewhere in the world. Our dedicated team of Queensland based support staff treat all of our clients with care and attention.